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How does shipping & delivery works?
ROYAL MAIL TRACKED 24: 1-3 BUSINESS DAYS
Free Tracked 24 delivery on orders above £35. Orders under £35, a £3.99 charge will apply.
Orders placed before 3pm Monday to Friday will be dispatched on the same working day.
Orders placed after 3pm will be dispatched on the next working day.
Orders placed after 3pm on Friday and over the weekend will be dispatched on the following Monday.
How long will it take to get my order?
Delivery times can take 1-3 business days from dispatch but can vary based on your location and the Royal Mail. You can use the tracking information provided on your confirmation email to estimate the arrival time of your order.
How do I track my order?
You will receive a shipping confirmation email with a tracking number once your order has been shipped. You can use this number to track your order on the carrier's website.We generally use Royal Mail for all our deliveries.
Help, I think my order is lost/hasn't been delivered?
If you believe your order is lost, please contact our customer service team. We will work with the carrier to resolve the issue and ensure that you receive your order as soon as possible.
Can I change my shipping address?
Yes, you can change your shipping address before your order is processed. Please contact us at info@vapebeat.co.uk as soon as possible if you need to change your shipping address.